NETLARA INTERNET AND INFORMATION SERVICES PRIVACY POLICY AND DATA PROTECTION NOTICE

1. Introduction and Data Controller

This Privacy Policy and Information Notice has been prepared by NetLara İnternet ve Bilişim Hizmetleri ("NetLara" or "Company") to determine the terms and principles regarding the processing of personal data collected through our website and digital services (Hosting, VDS, Dedicated Servers, etc.) in compliance with applicable data protection regulations. NetLara treats the privacy of its users and the security of their personal data with the utmost care, implementing rigorous technical and organizational measures.

2. Collected and Processed Personal Data

In order to provide you with our services, the following categories of personal data are processed:

• Identity Information: First name, last name, National ID number (or Tax Identification Number for corporate clients).

• Contact Information: E-mail address, phone number, billing and shipping address.

• Customer Transaction Information: Order and request details, support ticket history, billing and payment records.

• Technical & Security Information: IP address, system access logs (login/logout times), username, and cryptographically encrypted passwords.

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes under legal frameworks:

• To provision services, complete server setups, and maintain your client registration,

• To execute finance, accounting, and billing processes,

• To manage customer relationships, technical support, and after-sales operations,

• To fulfill statutory logging and data retention obligations under hosting provider laws,

• To ensure network security and prevent malicious activities such as fraud, hacking, or phishing.

4. Transfer of Personal Data

Your personal data may be shared within legal limits only with the following third parties to achieve the purposes listed above:

• Authorized public institutions and tax authorities for invoicing and statutory reporting compliance,

• Judicial authorities and law enforcement agencies within the scope of legal investigations or cybercrime prevention,

• Licensed payment gateways and virtual POS companies to securely process transactions,

• International domain registries (as per ICANN regulations) in the event of domain name registration requests.

5. Methods and Legal Grounds for Data Collection

Your personal data is collected through automated or semi-automated means via the NetLara website, client area, support system, or electronic mail. The legal grounds for processing include: "necessity for the performance of a contract," "compliance with a legal obligation to which the controller is subject," and "explicitly provided for by laws."

6. Data Stored on Servers (Hosted Content)

Important Notice: Content, databases, and emails hosted by the Customer on NetLara servers are not analyzed, viewed, or shared by NetLara. NetLara acts strictly as an infrastructure "Hosting Provider" for such data. Ensuring the privacy, security, and legal compliance of the hosted content remains the sole responsibility of the Customer.

7. Rights of the Data Subject

Data subjects have the right to request access to, rectification of, or erasure of their personal data, object to or restrict processing, and request data portability where applicable. To exercise your rights regarding your personal data, you may open a support ticket via the NetLara customer panel or contact us using your registered email address.