NetLara – Terms of Service

Last Updated: 2025

This Terms of Service (“Agreement”) regulates the use of all services provided by NetLara. By purchasing or using NetLara services, the customer is deemed to have read, understood, and accepted this Agreement.

1. Parties

This Agreement is made between NetLara and the Customer who purchases or uses the services.

2. Description of Services

NetLara provides:

• Web hosting services

• VDS/VPS services

• Dedicated server services

• Domain registration/transfer

• Additional digital infrastructure solutions

Technical specifications depend on the package selected during the order.

3. Acceptable Use

The customer agrees NOT to engage in the following activities:

• Hosting illegal content

• Spam, attacks, DDoS, or malicious software

• Storing copyright-infringing material

• Resource abuse or excessive load

NetLara may suspend or terminate the service if violations occur.

4. Disclaimer of Liability

NetLara is not responsible for:

• User mistakes

• Data loss

• Third-party attacks

• Service interruptions caused by the customer

NetLara strives to provide stable service but does not guarantee 100% uptime.

5. Payments & Refunds

• The customer must pay all service fees on time.

• No refunds are issued for server services; some hosting packages may qualify depending on NetLara’s policy.

• Unpaid services may be suspended or deleted.

6. Data Privacy

NetLara keeps user data confidential and does not share it with third parties, except when required by law.

7. Amendments

NetLara reserves the right to update this Agreement. The latest version becomes effective once published on the website.

8. Effective Date

This Agreement becomes effective once the customer orders or uses a NetLara service.

NetLara – Privacy Policy & Personal Data Protection

Last Updated: 2025

NetLara is committed to protecting user privacy and processes data in accordance with GDPR and international regulations. This agreement outlines how NetLara collects, processes, and protects personal data.

1. Data Collected

NetLara may collect the following personal information:

• First and last name

• Email address

• Phone number

• Billing and account details

• IP address and access logs

• Payment transaction information (excluding card numbers)

• Support requests and activity logs

NetLara does not store credit card details; payments are processed by secure third-party providers.

2. Purposes of Processing

Personal data may be processed for:

• Delivering and managing services

• Processing payments

• Fraud prevention and security

• Customer support

• Compliance with legal obligations

• Service optimization and performance monitoring

• Marketing and notifications (optional)

3. Data Retention

Data is retained:

• As long as services are active

• As required by legal and regulatory obligations

After this period, data is securely deleted.

4. Data Sharing with Third Parties

NetLara does not sell or misuse personal data.
Data may only be shared with:

• Legal authorities upon official request

• Courts/audit institutions

• Domain registries (ICANN, TRABIS, etc.)

• Payment processors

• Datacenter & infrastructure partners

All data sharing complies with GDPR.

5. Security Measures

NetLara protects user data using:

• SSL/TLS encrypted communication

• Firewalls & DDoS mitigation

• Access control and authorization

• Regular security audits

• Intrusion detection systems

6. User Rights

Users have the right to:

• Know whether their data is processed

• Request access to their data

• Request corrections

• Request deletion (“Right to be forgotten”)

• Object to processing

• Withdraw consent

• Request processing restrictions

Requests can be submitted via the support system.

7. Cookie Usage

NetLara uses cookies to improve user experience.
Details are provided in the Cookie Policy.

8. Changes to Policy

NetLara may update this policy.
The latest version becomes effective upon publication.